1. What type of mattress should I choose that suits my needs?
– Depending on personal preferences, sleeping position, and physical condition:
– Latex mattress: Soft, good elasticity, breathable, suitable for people with back pain.
– Spring mattress: Good bounce, supports the body, suitable for young people who like a bouncy feeling.
– Air Fiber mattress: Supports the back area, aids the spine, breathable, and has good antibacterial properties.
2. Does SGvinalon deliver to your location?
Yes. SGvinalon delivers nationwide.
– Within the city: 1–2 days
– Outside the province: 3–7 days
May be free depending on the order value and area.
3. How to properly clean a mattress?
1. Regularly use a vacuum cleaner.
2. If it gets dirty, gently wipe with a damp cloth, do not pour water directly.
3. You can use waterproof sheets to protect the mattress.
4. Absolutely do not expose the mattress to strong sunlight or wash it in a machine.
5. You can refer to more mattress cleaning methods in the articles section of the website.
4. Can I exchange or return the mattress if I’m not satisfied?
Yes, if the conditions are met:
– The product is unused, with original tags and packaging.
– Exchanges or returns within the specified time frame (usually 3–7 days from the date of receipt).
– Please refer to SGvinalon’s detailed exchange and return policy.
5. What is the Vinalon Air Fiber mattress made from POE material? Is it safe?
POE material is a type of prime Polyolefin Elastomer plastic that can be recycled, melted to form a sturdy mattress block, requires no adhesive, and is 100% made from plastic pellets. Therefore, it is safe with all FDA certifications, antibacterial properties, and is Rosh safe for users.
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